An open letter to eHarmony
I just wanted to let you know that I am done. When I started my membership I received at least 10-20 matches per week, a lot of whom were fat and/or ugly and/or stupid and/or too old for me. Of the ones that didn't fit those categories, most of them never responded to communication. Evidently you have no way of filtering out which guys actually want to communicate with a female, because very few actually initiate contact or answer back.
In addition, I find it repugnant that you wallpaper your site with ads. I am paying for your service. To use the example of smart phone apps, when an individual pays for an app, typically the ads are deleted. It would show respect for your customers to follow that same protocol on your matching site and forego the ads for paying members. I also am repulsed by the excess articles about "How to win a great male/female and share love forever." I am an intelligent, attractive person and can find that information (or make it up) on my own. I don't need or want it from you, when what I am actually looking for is names and faces.
Speaking of names and faces, I have received about five matches from you in the last ten days, a couple of which were older than my indicated preference. I cannot believe that suddenly all younger men I might be matched with disappeared from eHarmony. This lack of matches is one more reason I am writing to you.
Having said that, I want to cancel my membership. This is a breakup email, but don't worry, I have found a site that far surpasses, outshines and outperforms yours. www.chemistry.com
seems to provide more relevant matches who are smarter, closer to my age and more willing to communicate than the ones from yours. I highly recommend it to the person reading this email, if you are frustrated with eH, check it out. They'll give you FULL access for seven days, free. It actually seems to accomplish the good idea that eHarmony is based on but fails miserably at accomplishing.
Cheers to you, whoever you are. Please cancel my subscription to this frustrating website.